 Manufacturer : Cisco Model : M20 ASIN : B003B4AVSS Price : 129.99$ See Special Offers   Product DescriptionCisco Valet M20 Wireless Access Point M20 Wireless Access Points  201 of 210 people found the following review helpful: Just as easy as they say This review is from: Cisco-Valet Plus Wireless Router (Personal Computers) I had a very old Airport base station and was having trouble connecting my DirecTv wireless adapter to it. I figured it was time to upgrade. I did a lot of research online and was worried about not being able to set up a new router using my Mac. I bought this router with high hopes of a quick set up. I was not disappointed. I had 2 Macbooks, a Wii, my TiVo DVR and the DirecTv system all working within 15 minutes. So far signal is great throughout my three story home. The router is in the basement and my husband is on the third floor Skyping away. I highy recommend this for anyone that wants a quick and easy setup with little hassles! This review is from: Cisco-Valet Plus Wireless Router (Personal Computers) Bought the Valet Plus to replace a Linksys G router that occasionally lost signal and that did not offer reliable coverage throughout my (not very big) apartment. Connecting 2 computers went smoothly, and range was definitely improved. Connecting 3rd computer produced error message but seemed to work anyway - attempting to add wireless Canon printer to the network caused another error message and connection failed. Called Cisco Support and was told, basically, that they don't fix printer problems; I insisted that was nonsense, since the product is sold as a "no-brainer" wireless solution and they had to help make it work. During conversation with service rep, the printer suddenly did recognize the Valet Plus (or vice-versa) and started working. Next day, connected iPhone successfully but printing failed again. This time, Customer Support dug a little deeper and checked the settings on the router. Then they told me I had to get a better driver from Canon since the router will only work with printers enabled for WPA/WPA2 security. When I asked why that wasn't listed on the box or anywhere else as a technical requirement for the product, the person had no answer - kept repeating that Cisco used "advanced" technology. After that useless call, I tinkered with the printer LAN settings and tried getting it to accept WPA (rather than WPA2) as security protocol. I was able to print again, but don't have confidence the problem is solved for good. So I have to choose whether to send back the Valet Plus or keep it and hope it works, accepting that I may have difficulty and that Cisco Support is pretty much not supportive at all. Be warned that "plug and play" may not be your experience with this item. UPDATE: It seems that Cisco takes customer reactions pretty seriously. After posting this review and responding to a Cisco survey in the same vein, I got an email and phone call from a higher-up in the company's support area. He explained that Cisco has to be careful about offering technical advice about other company's products (there are liability issues) but agreed that I should not have been given that unequivocal, unhelpful answer. And the Valet Plus has been working well - haven't had to reset it or fiddle with AirPort settings on computers. Have printed successfully a couple of times, too, so hoping for the best. This is the ideal device for the person who just wants their electronics to work and is not interested in details. It is possible to access the configuration screen from the Cisco software or via the IP address but you're paying for the convenience of never having to look under the hood. At the end of the process they reveal the name of your network and your password but there are no further instructions. I have not had a guest log on but I understand the process is similar to the login at a hotel. They actually have to open their internet browser and enter the password you provide on a welcome screen. A little more detail would have been nice. The Valet includes 24 hour live tech support which I consider a big plus. The router has various lighted symbols flashing but none of them are marked. I called to find out what they were and had live assistance in less than a minute. The woman was very pleasant but scolded me when I asked about what looks like a power button in the middle. It seems you could lose your set-up if you press the button. I have purchased many routers and this is by far the quickest and easiest to set up. The connection speed is also very good.  Pass this one by I just threw my Cisco Valet in the trash. It lasted long enough for the warranty to expire. I bought it for my daughter for college. by Kevin J. Oleary horrible config, no manuals I'm pretty demanding in my expectations: I want a router that can be accessed/configured from any web browser and I want ease of configuration. by L. I. Tobos valet plus: easy, easy My last router was the original valet. In the first year it required 3 calls to keep it working. The last call was a long one and they couldn't get it working. by I. Weiss Not my favorite router/access point I work in a small school district with multiple brands of wireless routers/access points. While this is a reasonably powerful wireless unit it has not been as reliable as several... by doctorg13 Wonderful! I bought this router to go with a laptop and ereaders and it has been perfect. It was a little difficult to setup for me because I am technologically ignorant. by GardenGirl Its cool. for now :) Its seems to be ok for now. However my roommate doesn't get the strongest signal in the back of the apartment where her bed room is. by Kennie Two bad M10s, and tons of hours with customer service with no success The first router worked great - for 6 months. After that, this M10 Cisco router died. I was then sent a replacement; it also was a bad unit. by Angie S. Galiano slightly slower speed Purchased this router as a part of my home network upgrade from a wired to a wireless network. The setup is quite easy, range is very good- upstairs bedrooms, downstairs living... by Lwo No Info on Manual setup Router has very good range. The minimal information required for a manual setup does not appear in any of the documentation. by Richard A. Hobbs wireless router The router works just fine. I only have a problem with the setup. It's a little weird but you'll eventually learn it. by dcrow |
Saturday, December 3, 2011
Cisco-Valet Plus Wireless Router
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment